Returns policy

We offer Free Shipping and Free Returns

Our Return Policy

If you are not entirely satisfied with your purchase, or if you prefer a different size or color, we gladly offer easy exchanges and quick returns

- Returns are accepted within 30 days of order delivery date
- Items need to be unwashed, unaltered, clean and undamaged, and with original tags and packaging intact

Return Process

Kindly fill out the return form, included in your shipping box, and email it to us at returns@mackeene.com accompanied with the original invoice.

- Package your return item(s) in their original packaging, including the original invoice
- Include a tracking number with your return

 Exchanges

If you would like to exchange an item, we will ship your replacement once the original has been received.
If you wish to have a refund, we will issue your refund within two days after receiving the original item.
Merci !