We offer Free Shipping and Free Returns

Free standard delivery for all orders within Europe
Orders are processed within 48H
Free returns within 30 days (see Return Policy below for details)
International shipping available, cost determined at checkout



    Our Return Policy

    If you are not entirely satisfied with your purchase, or if you prefer a different size or color, we gladly offer easy exchanges and quick returns

    - Returns are accepted within 30 days of order delivery date
    - Items need to be unwashed, unaltered, clean and undamaged, and with original tags and packaging intact


    Return Process

    Kindly fill out the return form, included in your shipping box, and email it to us at returns@mackeene.com accompanied with the original invoice.

    - Package your return item(s) in their original packaging, including the original invoice
    - Include a tracking number with your return

    → Return shipping address:
    LOGSTA - MACKEENE Return
    62 boulevard Henri Navier
    95150 Taverny
    FRANCE 

     

     Exchanges

    If you would like to exchange an item, we will ship your replacement once the original has been received.
    If you wish to have a refund, we will issue your refund within two days after receiving the original item.
    Merci !

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